Reception chat (example)
Included with every Pulso client. Explore each stage — no forms, no typing.
Standard reception · read-only
This is the dialogue every contact receives — included in base Pulso. Tap a stage to highlight that part of the conversation. No typing required.
Reception
Estilo Urbano Example thread — your brand and servicesHello — thanks for reaching out to Estilo Urbano.
I'm the digital reception. I'm here with appointments, questions, and urgencies without a hold queue.
What do you need today? Pick an option or write in your own words.
Appointment
Gladly. Is the appointment with your usual dentist or someone else?
Someone else
Which dentist or specialist? Type the name and we will note it.
Dr. Ruiz
Whose name should we put on the appointment?
Roberto Demo
Which day or time works? If it's urgent, say “as soon as possible”.
Tomorrow morning
What's your WhatsApp number? We'll use it to confirm and not lose you.
50255551234
Please confirm we have this right:
• Dental appointment · Dr. Ruiz · Tomorrow morning · Roberto Demo · 50255551234
Reply Yes to continue or tell us what to correct.
Yes, correct
May we message you here to confirm the visit? A “yes” is enough.
Yes
Done, Roberto. Recorded in your clinic CRM — contact, task, and appointment when applicable.
We already alerted the team. Someone will confirm. Thank you for writing.